General conditions

Terms and Conditions

At Riviera Come True, we strive to provide the best Custom Private Tours on the French Riviera. To ensure the best possible service to everyone who books a tour with us, our general terms and conditions must be followed.

General Conditions

• Private tours are conducted in an 8-seater air condition Mercedes Minivan or similar luxury make and model vehicle.
• All reservations made for any tour must be confirmed by phone or email at least 24-hours before your tour and/or transfer.
• Guests are responsible for their own belongings. Riviera Come True is not responsible for damage or missing personal items.
• Guests are insured in case of accidents during transportation except for accidents that occur when entering or exiting the vehicle.

Payments and Pricing

• Payments are made at the end of the service in cash or via credit card.
• Credit card payments are not accepted on weekends or holidays.
• Prices in all of the tour packages include:
  • All Taxes
  • Fuel Costs
  • Highway Tools
  • Parking Fees
  • Onboard Refreshments
• Not Included in the pricing:
  • Meals
  • Personal Activities
  • Personal Purchases
  • Entrance Fees to Museums or Monuments
• Child protection and booster seats are available on demand. Please make requests for car or booster seats clear upon booking.

Cancellations and Refunds

• All cancellations must be made through email sent to info@rivieracometrue.com  Cancellations by phone are not accepted.
• Cancellations made a minimum of 48 hours prior to the date of purchased service are eligible for a full refund.
• Cancellations made within 48 hours of the time of departure forfeit the deposit.
• In the case of a No-Show on the day of the service, 100% of the payment will be charged.
• Riviera Come True cannot be held responsible for traffic conditions, bad weather, or other unforeseeable acts. We strive to provide the best experience possible for each of our guests and umbrellas are provided in case of rain.